RNA Medical  

Contact RNA Medical

7 Jackson Road
Devens, MA 01434
Sales: (800) 533-6162
Phone: (978) 772-9070
Fax: (978) 772-9071

 

 

 
 

Dear Valued Customer,

Thank you for giving us the opportunity to serve you. To help us better meet your needs in the future, please take a few minutes to tell us about the service you have received so far. We appreciate your loyalty and want to make certain we meet your expectations.

 

Please tell us about yourself.

Name: Position:
E-mail Phone:
    Fax:
Facility: Street:
City State:
Postal/Zip    
Number of Beds:    

Please indicate the primary classification of your facility

Community Hospital
For-Profit Hospital
Independent Laboratory
Physician Office
Health Department
Government Facility
Distributor

When did you last have contact with RNA Medical?

1 to 3 months
3 to 6 months
6 to 9 months
9 to 12 months
Over one year
Other

Please rank the following questions using the rating scale below.

Rating Scale
1 ------- One of the best suppliers
2 ------- Better than most suppliers
3 ------- About the same as most suppliers
4 ------- Worse than most suppliers
5 ------- One of the worst suppliers
6 ------- Can not fairly rate

 

How do you rate RNA Medical in the following Categories:

 
Best
1
Better
2
Same
3
Worse
4
Worst
5
Can't Rate
6
Overall Product Satisfaction
Product Quality
Product Value
Customer Service
Competitive Advantage
Responsiveness to Issues
Technical Support
Shipping / Delivery
Statistical Services (PeerQC)
   
Does RNA Medical provide value to what you purchase?
Yes No  
 
Would you recommend RNA Medical to another facility?
Yes No  
 
Do you use RNA Medical Calibration Verification Controls?
Yes No  
 
If yes, which products:
CVC 123 CVC 223 CVC GL4 CVC GL6 i-STAT HCT CVC
 
Are you enrolled in the PeerQC program provided by RNA Medical?
Yes No  
 
Would you like to be notified when RNA Medical has updated product and service information?
Yes No  
 
If yes, indicate the preferred method of notification:
Visit from Sales Specialist
 
What new products would you like to see RNA Medical Offer?
Serology Control
Other
 
Comments for improvements:

All submissions will be entered into periodic drawings.
Winners will be notified via e-mail.

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RNA Medical is a registered trademark of Bionostics, Inc., Devens, MA. USA.
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